PRIVACY POLICY

Last Updated: July 24, 2026

Introduction

Let's Get Moving Survey INC. ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, schedule services, communicate with us, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

Name

Email address

Phone number

Mailing or service address

Moving details

Appointment information

Information you voluntarily provide through forms, emails, phone calls, SMS, or customer support

Technical Information

We may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage data

Referral sources

Cookies and similar tracking technologies

How We Collect Information

We collect information when you:

Request a moving quote

Complete a contact form

Book an appointment

Contact us by phone, SMS, email, or website chat

Subscribe to marketing communications

Visit our website

Interact with our advertisements

Use cookies and similar tracking technologies

How We Use Information

We use your information to:

Provide moving estimates and services

Respond to inquiries

Schedule appointments

Send appointment reminders

Deliver requested SMS and email communications

Improve customer service

Process payments when applicable

Improve our website and advertising

Comply with legal obligations

Prevent fraud and unauthorized activity

SMS & Communications

By voluntarily providing your mobile phone number and opting in, you consent to receive SMS text messages from Let's Get Moving Survey INC.

Messages may include:

Appointment confirmations

Appointment reminders

Quote updates

Service notifications

Customer support messages

Follow-up communications

Promotional offers (only if you have provided consent)

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

We do not sell, rent, or share SMS consent with third parties or affiliates for marketing purposes.

Data Sharing Policy

We respect your privacy and protect your personal information.

We do not sell your personal information.

We do not rent your personal information.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer SMS consent is never sold, rented, or shared for marketing purposes.

We may share information only with trusted service providers that help us operate our business, including:

GoHighLevel

Twilio

Mailgun

Payment processors

Website hosting providers

Analytics providers

These providers process information only to perform services on our behalf and are required to protect your information.

Cookies & Tracking Technologies

Our website may use:

Cookies

Google Analytics

Meta (Facebook) Pixel

Google Tag Manager

Similar tracking technologies

These technologies help us:

Analyze website traffic

Improve website performance

Measure advertising effectiveness

Enhance the user experience

You may disable cookies through your browser settings.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect your information.

These measures include:

SSL encryption

Secure cloud storage

Password-protected systems

Restricted employee access

Regular security monitoring

While we work to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

Provide requested services

Maintain business records

Comply with legal obligations

Resolve disputes

Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized.

Third-Party Services

We use trusted third-party providers to help operate our business.

Our primary customer relationship management platform is GoHighLevel, which acts as a data processor and securely stores:

Contact information

Form submissions

Customer conversations

Appointment scheduling

Workflow automations

SMS communications

Email communications

Call records

Additional providers may include:

Twilio

Mailgun

Google Analytics

Meta Pixel

Stripe

Google Maps

Google reCAPTCHA

Each provider maintains its own privacy practices.

Your Rights & Choices

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Withdraw consent

Object to certain processing activities

To exercise these rights, please contact us.

Opt-Out Instructions

SMS

Reply STOP at any time to unsubscribe from SMS messages.

Reply HELP for assistance.

Email

Click the Unsubscribe link included in any marketing email.

You may also contact us directly to update your communication preferences.

Children's Information

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website constitutes acceptance of any revised Privacy Policy.

Contact Information

Let's Get Moving Survey INC.

Website: https://letsgettingmoving.org

Email: [email protected]

Phone: +1 (416) 752-3254

Address:
945 Wilson Ave #7
Toronto, ON M3K 1E8
Canada

Last Updated: July 24, 2026